Shipping Policy
At MarketLow.net, we are committed to providing fast, reliable, and secure shipping for all our customers in the USA. Our Shipping Policy outlines how we process and deliver your orders, ensuring you have a seamless experience from purchase to delivery.
1. Order Processing
- Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
- Cutoff Time: Orders placed after [insert cutoff time, e.g., “3:00 PM EST”] will be processed on the next business day.
- Order Confirmation: You will receive an email confirmation once your order is processed and ready for shipment.
2. Shipping Methods and Carriers
We offer a variety of shipping options to accommodate your needs:
- Standard Shipping:
- Estimated delivery: 5-7 business days.
- Ideal for non-urgent orders and everyday essentials.
- Expedited Shipping:
- Estimated delivery: 2-3 business days.
- Perfect for time-sensitive purchases.
- Carrier Information:
- Our shipments are handled by reputable carriers such as USPS, FedEx, or UPS.
- The carrier assigned to your order will depend on your location, order size, and the selected shipping method.
3. Shipping Costs
- Calculation: Shipping fees are calculated at checkout based on the total weight of your order, the destination, and the selected shipping method.
- Free Shipping:
- We offer free standard shipping on orders over a specific amount.
- Look for any free shipping promotions on our homepage or product pages.
- Additional Charges: Any extra fees or surcharges will be clearly displayed during the checkout process.
4. Delivery Timeframes
- Domestic Delivery (USA): Delivery estimates are provided for planning purposes and may vary based on your location and external factors such as weather or carrier delays.
- Note: While we strive for prompt delivery, unforeseen circumstances beyond our control (e.g., severe weather or carrier issues) may affect the delivery schedule.
5. Order Tracking
- Tracking Information: Once your order is shipped, you will receive an email containing a tracking number.
- How to Track:
- Use the provided tracking number on the carrier’s website (e.g., USPS, FedEx, UPS) to monitor your shipment’s progress and estimated delivery date.
6. Lost or Damaged Shipments
- Inspection Upon Delivery: Please inspect your package immediately upon arrival.
- Reporting Issues:
- If your package arrives damaged or if any items are missing, contact us within 48 hours of delivery.
- Include photos and a detailed description of the issue to help us expedite the resolution process.
- Resolution: We will work closely with the carrier to resolve any issues and, if necessary, offer a replacement or refund in accordance with our policies.
7. International Shipping
- Availability: Currently, MarketLow.net offers shipping exclusively within the USA.
- Future Updates: Should we expand our services to include international shipping, details and guidelines will be updated on this page.
8. Contact Us
If you have any questions or need further assistance regarding our Shipping Policy, please feel free to reach out to our customer service team:
- Email: info@marketlow.net
Thank you for choosing MarketLow.net! We value your business and are dedicated to ensuring that your shopping experience is as efficient and enjoyable as possible.
Effective Date: 1 January 2025